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Petsmart Complaint - Grooming - Dog Grooming
Petsmart Complaint

Petsmart Complaint

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Grooming - Dog Grooming


I had my puppy a yorkie groom in Petsmart Sunday 2 Aug. I asked to leave the hair on top but to trim the bottom and her feet. The groomer butcher the poor puppy.

When I went to get her. Her hair was on top of her head the little bit that she did have. She wasn't brushed at all. I was so upset that I just said this is unacceptable. They brought in a manager and all she said that she was sorry and the groomer only been grooming for two years. I didn't want to hear that...
I won't be taking my dog there again.
This isn't the first time this has happen. It happen to another customer the last time I was there. But maybe I should had pull my dog out then. I just gave them the benefit of the doubt. Now look where that gotten me. Something need to be done. Oh! by the way I was charged $40 for poor service.


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