Petsmart Reviews and Complaints

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Petsmart Reviews

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  • Area Trainer Store #394



    I have worked for Petsmart in Medford, Oregon for 3 years now. I workled for the store manager Connie Hooper leggett and I worked and put up with her abusive, hostile, threatening, and harrassment to the point that I apparently had a mild stroke according to my physician. I was constantly being pushed for commissions sales to sell puppy classes. I was the area trainer there and I had a Dr. note for stress leave in July of 2010. I woke up with blood pressurfes of average 210/190, all due to STRESS at work and Connie Leggett telling me things like" Stop being sick..you' re setting... More...
    (Pets)
    hoss's Picture   hoss    3 Comments   Comments
  • Grooming



    I had my puppy a yorkie groom in Petsmart Sunday 2 Aug. I asked to leave the hair on top but to trim the bottom and her feet. The groomer butcher the poor puppy. When I went to get her. Her hair was on top of her head the little bit that she did have. She wasn't brushed at all. I was so upset that I just said this is unacceptable. They brought in a manager and all she said that she was sorry and the groomer only been grooming for two years. I didn't want to hear that... I won't be taking my dog there again. This isn't the first time this has happen. It happen to... More...
    (Miscellaneous)
    Annette's Picture   Annette    0 Comments   Comments
  • Competition



    I have been a customer at the Monument, Co. PetSmart location. I have a large Dog, a Cat and a Guinea Pig. I am not a stranger to the store. Today I was in buying food, etc. I was looking for a type of collar that is required for a dog daycare in Monument. I received some blank looks from floor employees. I then asked the manager for some assistance, maybe he knew about the requirements. The response I got was along the line of I can not help you because it would be in conflict with the PetSmart dog day care. I did mention that the PetSmart dog day care is over 20 miles from my home and not... More...
    (Miscellaneous)
    Staceyw's Picture   Staceyw    0 Comments   Comments

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Petsmart Comments


hearttalk says: (9 years ago)
 0
For to add I have filed a complaint with BBB & PETA regarding this issue.



hearttalk says: (9 years ago)
 0
Also, I have a complaint regarding a doctor at one of your Banfield Clinics, Dr. Kimberly Herron at the Oklahoma CIty clinic that abuse my animal, and have filed a formal complaint with Banfield. I will continue my fight for an animals rights until proper guidelines are in place. I have shared my experience with at least 100 people, and they plan on passing this information on to other. My will no longer go to Banfield or Petsmart until I see a policy in place to protect the animals. My family members, co-workers, friends, & neighbors have agreed and are spreading the news.




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